As a Developer, you are responsible for development, support, maintenance and implementation. You should be able to work as an independent team member, capable of applying your own judgment in the areas of software development. You should have thorough knowledge of at least one development technology/ programming language, and the related tools.
Excellent communicational skills in both written and spoken English.
Ability to understand business requirement and convert them to applications.
Ability to perform both as an individual and in a team and completing the given tasks on time.
At least 3+ years of experience with Dot Net.
At least 2+ years of experience in MVC(5 or 6 version).
At least 2+ years of experience in HTML (5 version).
At least 2+ years of experience in SQL Server 2012 and above
Good in writing stored procedures and queries
Ability to adapt quickly to an existing, complex environment.
It is a product based MNC. It is based in Bangalore, India with offices in Mumbai, Chennai, Delhi, and Kolkata. Headquartered in Boca Raton Its global presence ensures branches across North America and Asia-Pacific. They have around 1000 employees working. It is the leading Customer Relationship Management (CRM) software solutions provider.
CIEL is a new-age HR Firm, offers Talent Acquisition solutions to its clients leveraging on technology and analytics framework.
Having pioneered several vistas in HR since 1992, the Founders of Ma Foi diversified successfully into the areas of Analytics and Strategy consulting.
The founders along with industry veterans have started their 2nd venture in the HR services market to bring new meanings to the industry through "Ciel HR Services" strongly anchored on technology and Analytics.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases