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Digital Relationship Manager (Banking)

Keywords / Skills : "Relationship Manager", "Portfolio Handling", "Inside Sales", "Client Servicing", "Business Development"

0 - 4 years
Posted: 2018-10-11

Job Description
Relationship Manager Duties and Responsibilities 

• Maintain good relationships with clients so that the business can maximize the value of those relationships.

• Identify key contacts at potential client companies to establish and foster a relationship.

• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

• Understand the problems and challenges of clients and identify ways the business could better address those needs.

• Ensure growth in the business by identifying new sales and business development opportunities.

• Monitor and assess activities of our competitors to proactively satisfy and retain our clients.

• Provide excellent service in order to maintain a positive reputation for the business.

• Resolve any customer complaints in a prompt and professional manner.

• Set revenue targets and then develop and execute a strategy to meet those. 

Relationship Manager Requirements and Qualifications 
• Ability to build, foster and maintain positive professional relationships.

• Devotion to high-quality customer service.

• Excellent interpersonal communication skills.

• Keen analytical and research abilities.

• Knowledge of relationship management best practices.

• Problem solving and conflict resolution capabilities.

• Willingness to develop an in-depth understanding of the business and related services.

• Bachelor’s degree in business, marketing, management, or related field.

• Outgoing and customer-oriented attitude.

Revenue Targets: Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products.

Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services

Controls - Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer's Banking Requirements.

SALARY: 18K - 23K PM

WORK LOCATION: WHITE FIELD

"PERFORMANCE BASED INCENTIVES"

"GET ASSOCIATED WITH ONE OF THE REPUTED BANKS"

"DAYSHIFT- 9AM-6PM (FIXED SHIFT)

Please call 9739852837 or send your CV to [HIDDEN TEXT]

Regards,

Proficient360



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