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MPH Career Makers is a Proprietary concern floated with an intention to provide assistance in international education. Since over a decade MPH has been successfully contributing and expertising in International Education Sector. Major focus of the concern is to cater to the International Hospitality and Tourism Management program’s.
MPH is one of the All India Authorized Representatives for three globally recognized international universities having campuses in Switzerland.
►Business and Hotel Management School, Luzern, Switzerland affiliated to University of Brighton – UK and Robert Gordon University – UK and City University – USA
►DCT International Hotel & Business Management School, Lucerne, Switzerland affiliated with University of Massachusetts – USA
At present MPH is managed by over 40 members which includes Representatives located all over India. The Corporate Head Office is located at Nariman Point, Mumbai. MPH has effective network of representation located in Goa, Maharashtra, Andhra Pradesh, Gujarat and Southern parts of India and we are expanding our network in the Middle Eastern countries also.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases