Should have Valuable experience in nutrition advice. Counselling the customers per their requirement. Review diet plans and provide feedback. Design menu's and meal plans based on customer health goals and present condition. Occasionally working with the Chef and the Nutritionist lead to build nutritionally balanced menus. Calories/nutrient (Micro and Macro) calculations of menus. Identify and support in optimization of process and technology to improve the quality of service and interaction with the end-customer.
LeanSpoon is the leader in Parametrized Clinical Nutrition in India. Every day we help people get one step closer to their health goals through the right food, at home, at hospitals or at work.
We're proud of our 5.0 Glassdoor rating.
We are seeking to hire a Project Management Professional as a part of the Program Office team, reporting directly to the Management. If you are self-motivated and passionate about taking on challenges, then LeanSpoon is a great place for you. Don't hesitate to apply.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases