• Basic understanding of Hadoop/Big data concepts is a must. • Candidate should have strong experience in Spark with one scripting (either Scala or Java) • Should have at least 1 years of experience working on Hadoop eco system. • Should have exposure to some of the tools available as part of Hadoop eco system. (flume / Sqoop etc) • It is important that the candidate is able to talk about some of the best practices or performance tips which he / she is aware of and had used in their past exp. • Experience in Cloudera distribution will be an added advantage. • Should have good communication written / spoken. Expectation is member should be self-managed and able to provide effective status on individual work.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases