Job Summary

Job Title: Developer - Non Catalogued  

Location:Bengaluru / Bangalore  

Work Experience: 3 - 5 years  

Position Type: Full Time, Employee  

Industry: IT/Computers - Software  

Ref Code: 913399  

Key Skills: Core Java, ITIL Incident Mgmt

About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

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Job Description

Job Description
Mandatory Technology skill: Core Java, J2EE, SQL, Unix, Web Services (SOAP & RESTful), AWS nGood to have Technology skills: Weblogic (or MW) administration, Oracle Fusion Middleware (SOA+OSB) administration, Akana DevOps, Tomcat, Jira, Python nOptional Technology skills: Docket, Jenkins, Chef, Maven, GIT n nResponsibilities: nProvide incident, problem, and change management production suport service per SLA/KPI nFollow-up each incident everyday and report status back in Worklogs nFollow ITIL guidelines while working on incidents nMake KEDB/SOP updates for each issue worked on nEnsure there are no violations in change/problem/incident management nEnsure timely contribution to MSR/Reviews data nTimeliness of deliverables (Achieve 90% SLA for all applications supported by team), 95% for weekly nProvide monthly updates of learnings in SMTD docs with proper versioning, adhere to documentation process, review and closure nTimely creation of post-mortem reports (within 3 days of high Sev incidents) nOn a monthly basis check and update trackers (Access list, problem tracker, vacation plan, etc.) nEffectively liaison with EPM and follow-up Problem management process nSend out daily reports/status on time, including Closed Change report nCreate DR reports and share with Capone within a week of completing the DR nWeekly reconciliation of downtime with Capacity management nOn a timely basis update stories on the Jira board, refinements and usage nFollow KANBAN process for adhoc requests and help improving process nEnsure service improvement plans (SIP) are registered/implemented n
Wipro is an equal opportunities employer. Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment.