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Desktop Support - Hyderabad

Keywords / Skills : Desktop Support - Hyderabad

Posted: 2018-12-04

Posted On
4th Dec 2018
Job Ref code
Job Description
Job Description
Desktop / Laptop support
  • Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams.
  • Key role in adhering corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.
  • Maintain overall ownership of users issue & service ensuring that they receive resolution within a reasonable timeframe.
  • Experience in handling security tools like AV (MacAfee& Symantec), Patch Management tool and Encryption tools
  • Experience in handling OWA applications
  • Ability to work independently and in a team environment.
  • Ability to communicate well with internal and external customers.
  • Desktop/Laptop on-site and phone support
    Printer Support
    Backup system support
    Deploying new equipment
  • knowledge on domain, group Policies etc.
  • knowledge on networking like LAN , cables etc.
  • Manage service requests, software installations, new computer setups, upgrades, etc

  • Walkin for you