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Desktop Support Executive(0-1yr)- IT Graduate- MNC in Hyderabad

Keywords / Skills : technical support, desktop support, tech support, Desktop Troubleshooting, laptop troubleshooting, Network Troubleshooting, Desktop Support Engineer, L1 Support Engineer, l1 technical support, IT Support, it helpdesk

Posted: 2018-12-06

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Customer Service Executive (Voice)
Network Administrator
Posted On
6th Dec 2018
Job Ref code
031118600493
Job Description

Hi,


Greetings from 2COMS!!


A leading MNC hiring IT Grad for Desktop Support Profile(0-1yrs)- 2016 Batch only in Hyderabad.


Interview Location:Nanakramguda
Interview Date: 05.11.18(Monday)



Role Description :
  • Act as the ongoing interface between the client and the system or application.
  • Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


Job Requirements :
  • Comprehensive knowledge of desktop laptop PC hardware,
  • maintaining other computer peripheral devices such as printers, End-User Devices PDAs, Smart Phones, Blackberry devices, etc
  • Excellent Communication Skills.
  • Good knowledge on Windows 2000, WinXP, Windows Server
  • Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware
  • Knowledge of Antivirus Symantec, Norton, CA e-trust etc personal computer software Microsoft Office Suite 03-07
  • Knowledge of creating implementing software imaging through Symantec Ghost
  • Knowledge of Escalation procedures to appropriate individual based on established guidelines and procedures
  • Create Knowledge Base Articles / Technical Notes Conduct user training on various technical issues when needed
  • Maintains all workstation hardware and software in accordance with company's standard guidelines to ensure optimum performance and consistently demonstrates a general knowledge of computer
  • Must be flexible with shifts



Experience: 0-1yr


Qualification: B.Sc(CS/IT)/ B.Tech/ M.Tech only 2016 Batch


Salary: 18k-30k+PF+ESIC


Shifts: Rotational including Night


Both sided CAB+Fixed Sat-Sun off.


Interested candidates can forward their resumes at [HIDDEN TEXT] or
call
Sampita-9674091665
Whatsapp No-8981834609

Kindly refer your friend for the same.

Thanks & Regards
Senior HR Sampita

Desired Candidate Profile
Please refer to the Job description above

About Company

2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day.Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients-disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives-not ours. We are excited for the future and the opportunity to work with you in these areas to exceed your expectations.
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