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Desktop support engineers/ Service Desk Management-Tech Support

Keywords / Skills : "Desktop support engineers", "Service Desk Management-Tech Support", "international bpo", "technical support", TSR, TSE, TSA, "Customer Support Operations"

1 - 2 years
Posted: 2019-01-22

Job Description
Greetings from 2COMS Consulting Pvt Ltd,

Functional Area: Desktop support engineers/ Service Desk Management-Tech Support

Work Location : Bangalore
Experience Required: 1 year to 2 years.
Qualification: Graduate/ Post Graduate
Salary: Upto 2.64 LPA
Medical Insurance benefits & Accidental Insurance coverage.
Skills Required:

Minimum Skills Requirement:
§ Comprehensive knowledge of desktop & laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices (PDAs, Smart Phones, Blackberry devices, etc.) Good knowledge on Windows 2000, WinXP, Windows Server.
§ Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware.
§ Knowledge of Antivirus (Symantec, Norton, CA e-trust etc) & personal computer software (Microsoft Office Suite 03-07)
§ Knowledge of creating & implementing software imaging through Symantec Ghost.
§ Knowledge of Escalation procedures to appropriate individual based on established guidelines and procedures.
§ Create Knowledge Base Articles / Technical Notes.
§ Conduct user training on various technical issues when needed.
§ Maintains all workstation hardware and software in accordance with company's standard guidelines to ensure optimum performance and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.
§ General knowledge of network principles, concepts, and technologies applicable to hardware, software, and administration utilities.

You can always refer your friend for this Job. Forward this mail to your friend.
Contact Person: Abu
Contact No. : 8145237558
Feel free to call any time.

Thanks And Regards
Md Abu Saleh
2COMS Consulting Pvt. Ltd.

About Company

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.

2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.

Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.

By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.

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