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Desktop Support Engineer / Website maintenance (On Contract)

Keywords / Skills : Desktop Support Engineer, Technical Support Engineer, IT ServiCe Desk, IT Help Desk, Desktop Engineer, Website Management, Laptop Support, Customer Support Engineer

2 - 3 years
Posted: 2019-06-18

Bio Technology & Life Sciences
Technical Support Engineer
Bachelor Of Computer Application (BCA)
Master in Computer Application (MCA)
Job Type
Billing rate:
1.50 - 2.70 lacs
per year
Posted On
18th Jun 2019
Job Description
  • Install, configure, upgrade, maintain and support desktop systems based on User service requests.
  • Set user access rights and permissions and create VPN accounts for users.
  • Maintain servers, computers printers, and other software and hardware peripherals.
  • Take regular back-ups of server files and maintain disaster recovery operations.
  • Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions.
  • Perform repairs and replacements of software and hardware peripherals.
  • Perform failure analysis and determine corrective action plans.
  • Plan and execute allotted work within deadlines and maintain records of daily tasks.
  • Oversee inventory management of software and hardware components.
  • Maintain accurate documentations for system installations, configurations, upgrades and disaster recovery activities.
  • Mail client configuration outlook, thunderbird, Incredimail, Windows live mail.
  • Installation and troubleshooting printers.
  • Install antivirus software

About Company

Biocon is Asia’s premier biopharmaceutical company that is driven by the vision to make a difference to global healthcare through improved access to high quality, life-saving biotherapeutics by making them affordable for patients across the world.

We have evolved from manufacturing pharmaceuticals like statins and immunosuppresants, to discovering, developing and producing biologics in chronic therapies such as diabetes, oncology and immunology for global markets. This has translated into a diversified and differentiated pipeline of fermentation-derived complex generics, biosimilars that include insulins and monoclonal antibodies, and novel biologics.

Biocon is among the few companies globally to have received approvals for its biosimilars from developed countries like the U.S., EU, Australia and Japan. Our credibility as a serious player in the biosimilars sector was first established with the Japanese approval for Insulin Glargine. The credibility was enhanced when Biocon, along with partner Mylan, became the first globally to get biosimilar Trastuzumab and Pegfilgrastim approved in the U.S. in 2017 and 2018, respectively. We were also among the first few to receive Insulin Glargine approval in Europe and Australia for Insulin Glargine, both in partnership with Mylan. We have also established our presence in key emerging markets through safe, effective and high quality biosimilars including recombinant human insulin.

A combination of specialized talent, state-of-the-art research and manufacturing infrastructure and a culture of deep science and regulatory compliance have differentiated us in the marketplace and given us a distinct competitive edge. It has also led to Biocon being recognized as a credible global biopharmaceuticals player.
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