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Desktop Support Engineer Noida Location

Keywords / Skills : nstallation, Application Software, Desktop Support, Desktop Troubleshooting, Configuring, Desktop Support Engineer, IT ServiCe Desk, IT Help Desk, Laptop Support, Desktop Engineer, Technical Support Engineer

1 - 3 years
Posted: 2019-11-21

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Technical Support Engineer
Posted On
21st Nov 2019
Job Ref code
191019600169
Job Description

Job Description

Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
Troubleshooting desktop / laptop OS issues

Troubleshooting of e-mail client related issues
Troubleshooting printer / scanner related issues
Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
Install approved patches onto desktops / laptops which have failed automatic update
Troubleshoot print queue related issues
Handle I M A Cs ( p r e - approved, low impact Install, Move, Add and Change)
Ability to quickly analyse & diagnose technical problems
Independently generates solutions based on analytical, technical skills and business knowledge. Mentor and train other team members

Notice Period : 15 days
Education : Any graduation,
Education Type : Regular

Salary: INR 1,00,000 - 2,00,000 PA.
Industry: /
Functional Area: ,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Full Time, Permanent


About Company

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED
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