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Desktop Support Engineer Noida Gurgaon Location

Keywords / Skills : Desktop Support Engineer, Wireless, Application Software, Installation, Networking, Desktop Support, XP, Windows, Peripherals, telephone systems, wireless networks

1 - 2 years
Posted: 2019-11-08

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Technical Support Engineer
Posted On
8th Nov 2019
Job Ref code
071119001427
Job Description

Job Description
  • Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
  • Provides advice and guidance to colleagues regarding incidents
  • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
  • Identify, log and resolve technical problems with software applications or network systems
  • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
  • Ensure that work is carried out within agreed service levels and in accordance with department guidelines
  • Create, maintain, and distribute reports of progress to senior leadership
  • Migrating servers from Windows XP to Windows 7 or higher platform
  • Maintain client databases with up to date solutions and clear record of activities
  • Explain and document technical issues in a clear way to clients
  • Use call logging system to accurately record telephone requests


Salary: INR 1,00,000 - 2,00,000 PA.
Industry: /
Functional Area: ,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Full Time, Permanent


About Company

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED
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