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Desktop Support Engineer

Keywords / Skills : DNS, TCP/IP, DHCP, Active directory

1 - 2 years
Posted: 2018-11-09

IT/ Computers - Software
Technical Support Engineer
Posted On
9th Nov 2018
Job Description
• Address user tickets regarding hardware, software and networking

• Outlook Configuration, Troubleshooting,DNS, DHCP.

• Walk customers through installing applications and computer peripherals

• Ask targeted questions to diagnose problems

• Guide users with simple, step-by-step instructions

• Conduct remote troubleshooting

• Test alternative pathways until you resolve an issue

• Customize desktop applications to meet user needs

• Record technical issues and solutions in logs

• Direct unresolved issues to the next level of support personnel

• Follow up with clients to ensure their systems are functional

• Report customer feedback and potential product requests

• Help create technical documentation and manuals

Experience- 1- 2 yrs

Salary range- 14k to 16k
Candidates who can join immediately are preferred. Only male candidates.
Working - 6days (Mon to sat)
Location- Krishnarajapuram Hobli ,Whitefield

About Company

We are a leading recruitment firm in Bangalore. We cater to all Non IT segments, specialized in Sales and Marketing profiles. To know all the latest openings we have, please type http.// on google.
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