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Desktop Support Engineer

Keywords / Skills : Desktop Support Engineer, Desktop Engineer, Technical Support Engineer, Hardware Engineer, IT ServiCe Desk

2 - 4 years
Posted: 2019-04-29

Industry
IT/Computers - Hardware & Networking
Function
IT
Role
System Administrator
Technical Support Engineer
Education
Any graduate
Posted On
29th Apr 2019
Job Description
The following Services are in scope of Desk side service Description:

• Deskside Support

• Operations and Administration

• Service request and incident management

• Device and software management limited to standard applications in the desktop and laptops

• Installs, Moves, Adds and Changes (IMACs)

• Assisting in Self Help Support.

• Exception Requests

• Onsite Infrastructure Support for dedicated FTE locations

• Asset disposal limited to third party coordination



About Company

CIS Worldwide
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