JOB DETAILS Desktop Support Engineer Type of Requirement Contract to Hire(Permanent employment at clients place after completing the specified Contract period) About Company A CMM LEVEL 5 COMPANY Work Experience 3 - 3 years Skillsets required Desktop Support Engineer, Location Mumbai No. of Openings 5 Job Description We have an immediate opening with our client for Desktop Support Engineer. Skill : Desktop Support Engineer; Experience: 3+Yrs Mode of Placement : Contract to Hire Duration : 1Year Mode of Interview : Telephonic and Direct Job Location : Mumbai D.O.J : 03.04.17 Education Any Specialisation Any Job Category Software, Hardware, EDP Salary Negotiable Expires on 10th May 2017 For Further Details Contact
S.Sheeba fathima Resource Executive - HR SixSigma SoftSolutions Pvt. Ltd., 112, Valluvar kottam High Road, Nungambakkam, Chennai - 600 034 91- 044 - 28311443 - 48 , 50 / 51 Email : [HIDDEN TEXT] Mobile No. : Web : www.6sos.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases