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Deputy Manager Ops (Payer)

Keywords / Skills : Us Health Care", "Revenue Cycle Management", RCM, "Payment Posting", "Denial Handling", "Denial Management", "Medical Billing", "Charge Posting"

7 - 12 years
Posted: 2019-09-18

Customer Service/Call Centre/BPO
Operations Manager
Posted On
18th Sep 2019
Job Description
Greetings from Vibrant HR Consultancy!!!

We have Immediate Openings for Deputy Manager ( Only Female Candidate)in US Healthcare Process (Payer )

Location – Bangalore

Shift - US Shift

Sal : 7.00 L/A

Notice Period- Immediate /15 days


Minimum 6 years exp. in US Healthcare

Minimum experience of 1 year as a Deputy/ Assistant Manager (or equivalent)

Excellent communication skills

Advanced Excel, Power Point

Responsibilities :
  • Identifying Process Improvement Initiatives to Drive Process Excellence.
  • Reporting the financial Metrics Dashboard to the internal Management Team Co - Ordinate On Process Quality Requirement.
  • FTE Capacity Planning Vs Forecasted Workload / Volumes with clients.
  • Identify Potential Buisness growth Opportunities.
  • Define and review KRA.s for Process Managers.
  • Manages Day to Day operations of the unit, including attendance, attrition and outgages, to minimize Customer Impact.
  • Ensuring the process Meets and Exceeds the defined service levels.
  • Review Customer Escalations and provide Effective solutions.
  • Ensuring the Accuracy of transactions and billable hours.
  • Ensuring Complete responsibility of process related deliverables.
  • Handling Client Escalations.
  • Is Able to identify problems and take decisions independently Provides solutions to individual and organisational Challenges.
  • Identify and suggest innovative solutions on existing business.
  • Build Customer Rapport
  • Identify and participate in training / development programs
  • Identify developmental programs for Process Managers
  • Motivate and encourage team members
  • Grooming and creating back ups for the Managers
  • High level Process Knowledge.

Interested Candidate kindly share your CV’s to [HIDDEN TEXT] OR Contact : 080-42049136
If your profile is not suitable to the above Job Openings, kindly ignore the mail .

Thanks & Regards

HR Executive
Vibrant HR Consultancy

About Company


Vibrant HR Consultancy Services is a professional recruitment firm catering to the needs of various companies across verticals. Vibrant is based out of Bangalore & services clients across India. Since our inception, we have been in the business scenario with a mission of serving the companies with the speed and quality that is required.
About Recruiter
Sukanya VS
HR Executive
Vibrant Hr Consultancy
Vibrant HR is a Bangalore based Human Resource Sourcing and Staffing ...
Skills I hire for IT , Healthcare , BPO ,Legal
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