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Delivery Head ( RPA )

Keywords / Skills : Delivery Head

14 - 18 years
Posted: 2019-03-17

Industry
IT/ Computers - Software
Function
IT
Role
Program Manager
Education
MBA
Posted On
17th Mar 2019
Job Description
You should be a MBA with 14yrs+ experience and have the required technical background and exposure to RPA.

Position Responsibilities :
 
• The role will require the you to provide leadership to Program Managers / Project Managers in running the delivery and operations with an aim to meet and excel Customer requirements and agreed metrics 
• You will have to work with the Sr. leadership team and achieve operational parameters. 
• Have to work closely with Sales and Pre-sales teams in a collaborative manner to grow the business and
ensure the delivery function is proactive and runs successfully. 
• Conceptualize different service offerings & solutions to the customer along with the relevant teams. 
Have skills to Design and review the automation framework / solution including all automation components, target applications, infrastructure and security design, other 3rd party components 
• HL and LL design of BOTs for specific processes 
• BOT estimations 
• Ensure the delivery of services for customer contracted work. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts. 
• Introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriate 
• Responsible for establishing operating procedures, work assignments, planning, and all project management activities.
• Ownership for competency building and complete responsibility & ownership for Delivery excellence. 

Attributes : 

• Proven people management skills 
• Excellent oral and written communication & Presentation skills 
• Delivery of different kinds of projects including :
• Good project management, resource planning, monitoring and execution skills 
• Strong Operations Management

 Experience of having implemented and successfully delivered projects to International customers.  Excellent Customer Interfacing skills
Well-versed with quality management processes
Fixed Price projects with SLA based delivery etc
Pre-sales exposure


Key Skill(s)

About Company

Our client believes in the power of automation solutions and their potential to revolutionize how companies function. As the end-to-end automation solutions partner, they work to develop automation strategy, be it basic Robotic Process Automation (RPA) or more advanced cognitive and machine learning solutions, implement it swiftly and closely manage the entire change programme.

The value they deliver comes from being an independent, pure-play automation consulting and solutions provider with proprietary tools and frameworks, managed by the largest independent pool of experts and supported by best-in-class partnerships.
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