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Keywords / Skills : Debt Recovery Agent, Collection Management, Recovery Collections, payments receivable

0 - 3 years
Posted: 2019-07-26

Nationality
India
Industry
Banking/Financial Services
Function
Banking, Insurance & Financial Services
Role
Collections
Other BFSI
Education
12th Class (XII)
Stream:
Other
Salary
1.00 - 1.40 lacs
Posted On
26th Jul 2019
Job Description
1. Submit proper account of all cash/ cheques/ drafts/ documents collected from the customers against issue of temporary cash receipts/ acknowledgements on a daily basis to the concerned designated person and obtain proper acknowledgement

2. Dress code to be followed as per policy, behave appropriately and be very courteous to the customers, dealers and attend to work properly

3. Adhere to the instructions, written and oral, given by superiors in order to complete all required documentation, paper work and submit the same to the concerned with all records properly maintained

4. Understanding of the collections Policy and effective implementation for X bucket to write off cases

5. Ensure all the SLA is been met and adhered to & targets assigned are met month on month

6. Ensure 100% visits with TAT are conducted and the same is recorded on system

7. Need to ensure the collected payments are deposited and credited into the customers’ accounts within the specified TAT

8. Need to collect correct phone numbers from the field and update the same during daily review meetings



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