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data management executive for KPO

Keywords / Skills : good communication skill, good computer knowledge, Excel, Ms excel, Advance Excel

0 - 0 years
Posted: 2019-07-12

Job Description
KPO professionals work for the companies, which receive the knowledge-based projects or work from various other companies. Viewing the overall performance of staff as well as planning a better training.

Responsibilities and Duties
  • Monitoring random calls daily, for the reduction of number of mistakes or errors and checking out for better performance.
  • Carrying out professional services, like legal services, business research, management consulting and financial analysis.
  • Handling complex customer queries, complaints, issues and questions.
  • Aiming for improved quality, escalating sales, efficiency, and high speed.
  • Enabling enterprises to bring down the lead times of design-to-market and managing critical hardware efficiently.
  • Making an examination of the performance statistically.
  • Managing the daily tasks and work of the KPO.
  • Keeping abreast the knowledge of developments in industry and their inner networking.
  • Required Experience, Skills and Qualifications 

Skills Required:-

  • Excellent communication skills and good computer knowledge.
  • Ability to adapt to perpetual changes in KPO sector.
  • Must have patience and motivation.
  • Clear understanding of technical skills.
  • Knowledge regarding the current market setting.

Education and Qualifications:-

Bachelor’s degree in science, engineering, or commerce, or any related field from an accredited institution.

About Company

Tech Tricks Jobs Academy is a Govt. of Odisha registered partnership firm There is two division (Recruitment and training). The value created for clients in the last one year has determined our rapid growth and has strengthened our brand.

In short our target is to bridge the gap between the educated and talented job seekers and the employers.
Right kind of people is the biggest asset of any organization. Their dreams and goals when appropriately streamlined with any Company's Vision and Mission will take both the parties to bigger heights.
Thus it becomes very important to have talented people to work for you; People who see your vision, believe in it and help you achieve it, people you can trust for their talents, dedication and loyalty.

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