A BANGALORE BASED REPUTED IT COMPANY REQUIRE DATA ENTRY OPERATORS (10 POSTS). CANDIDATES WITH LESS THAN 20-21 AGE, MINIMUM 10TH/12TH PASSED, GOOD IN BASIC COMPUTER, WORD/EXCEL/ HARDWARE & NETWORKING/ INTERNET OPERATIONS/ GOOD IN MATHEMATICS (ONLY BOYS) MAY APPLY FOR THESE POSTS. SELECTED CANDIDATES WILL BE GIVEN IN-DEPTH TRAINING AND WILL BE DEPLOYED ON LIVE IT PROJECTS. INTERESTED CANDIDATES MAY APPEAR FOR A WRITTEN TEST/ IQ TEST AT OUR PEENYA-BANGALORE OFFICE. WEBSITE: www.transvisionsolutions.com EMail: [HIDDEN TEXT] MOB:09738942642
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases