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Customer Support /Technical Support

Keywords / Skills : Customer Support, Customer Service, Technical Support, Customer Care, Customer Support Executive, Customer Care Executive, Call Center, International Call Center, Inbound, Domestic Bpo, Voice Process

0 - 5 years
Posted: 2019-04-13

Job Description
Customer Support - 
International Voice Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.

Technical Support - 
Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting

Sal - Fresher : 20K + inc

Experience : 32000 + inc

Responsibilities and Duties

The primary responsibility is to attend inbound calls for customer support from the existing customers

Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company

Create reports on the work done and submit it to the team lead/manager

Required Experience, Skills and Qualifications

Any Graduate/Undergraduate

Freshers can apply

Grads or Undergrads with minimum 6 months of bpo Experience

Good communication in English

Extensive training would be provided for the candidates on the process

Good career path to become a team lead/Manager and mentoring for the same would be provided

Cabs provided

Performance incentives.

About Company

Armed with 8Years of Experience in the ITES Industry.
Expertise in HR & Corporate Training.
Team consists of qualified professionals.
Earnest effort to make a visible difference to client Organizations.
Protect the confidentiality of our clients.
Be sensitive to our clients.
Be ethical in all our dealings.
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