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Customer Support, Technical Support, Call Center Bpo, Sal 3.5L PA

Keywords / Skills : call centre, call center, bpo, customer support executive, customer service executive, call center bpo, csr, customer care executive, customer care officer, customer service officer, back office

0 - 4 years
Posted: 2019-01-31

Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
31st Jan 2019
Job Ref code
290119006490
Job Description
Job Description:
    Hi

    Greetings from Black and White Business Solutions

    Walk in with resume, Walk out with offer letter!!

    Job Summary
    • Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.
    • Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting
    • Sal - Fresher : 20K + inc
    Experience : 32000 + inc

    Responsibilities and Duties
    • The primary responsibility is to attend inbound calls for customer support from the existing customers
    • Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
    • Create reports on the work done and submit it to the team lead/manager
      Required Experience, Skills and Qualifications
    • Any Graduate/Undergraduate
    • Freshers can apply
    • Grads or Undergrads with minimum 6 months of bpo Experience
    • Good communication in English
    Benefits
    • Extensive training would be provided for the candidates on the process
    • Good career path to become a team lead/Manager and mentoring for the same would be provided
    • Cabs provided
    • Performance incentives


    Contact : Meghala@9742675454
    Email your resume : [HIDDEN TEXT]

    Regards,
    HR - Meghala
    Black and White Business Solutions pvt ltd

    ***********PLEASE REFER YOUR FRIENDS****************


Desired Candidate Profile
    Desired Candidate Profile

    *Possess good analytical skills - detail oriented
    *Possess good communication skills, both oral and written
    *Have a good attitude - should be committed to the work.




About Company

Black and White Business Solutions Pvt Ltd Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry"s leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries.
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