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Customer Support Representative / Voice and Non-voice Process

Keywords / Skills : bpo, call center, customer service, technical service, customer support, csr, tsr, customer care, technical support engineer, inbound, outbound, customer support officer, customer support associate, International Call Center, Voice Process, non voice

0 - 5 years
Posted: 2019-08-31

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Posted On
31st Aug 2019
Job Ref code
300819003223
Job Description
Job Description:

    Hi,

    Walk-in interview at Black and white business solutions, appear for multiple companies on the same.

    Designation : CSA - Customer Support associate.




    Process : Banking Process , Sales Process , AR Process , / Medical Billing Process, help desk , insurance, Accounts & Finance / Banking Collections


    Designation : TSA Technical support associate.

    Process : Technical Support , IT Help Desk, Trouble Shooting, Hardware and Networking Process, Desktop Support, Server Support, System Trouble Shooting



    Work Location :Bangalore.
    Salary Package : 2.20 to 4.5 LPA
    Cab Services : Free Pick & Drop
    Rounds of Interviews : HR Round & Manager Round

    Roles and Responsible :
    • Engaged in handling calls of Enterprise & different business units (Internal & External)
    • Provide World Class Customer Service.
    • End to Transaction of Reports.
    • Need to maintain Accuracy in Reports.
    • Ability to work effectively in a team environment.
    • Pleasant, professional, and courteous personality.
    • Excellent verbal and written communication skills.
    • Strong administrative skills: organized, efficient and versatile.
    • Strong customer service approach to dealing with people at all levels internal and external.

    Skills.

    Should be flexible with rotational Shifts.

    Graduates or Undergraduates fresher or with BPO experience (0-5yrs).

    Any graduates 2019 fresher's can appear for interview.

    Candidates from Bangalore is preferable.

    Immediate Joining.

    Contact HR Harshitha - 9742674848
    Email id - [HIDDEN TEXT]

    Venue:

    Black & White Business Solutions Pvt Ltd
    #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
    Land Mark: Next to Andhra bank or Opposite to MK Retail.
    ************ find in google map***************


    Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

    *************PLEASE DO REFER YOUR FRIENDS*************

    Required Candidate profileDesired Candidate Profile

    * Possess good analytical skills - detail oriented
    * Possess good communication skills, both oral and written
    * Have a good attitude - should be committed to the work.

    * Any graduates can appear or 10+2 , 10+3.
    * Should be flexible with rotational shift.

    Perks and BenefitsBest in the industry + Incentives + NSA


About Company

Black and White Business Solutions Pvt Ltd Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry"s leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries.
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