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customer support

Keywords / Skills : call center, Voice Process, International Call Center, Domestic Bpo, Inbound, Fresher, customer service, Customer Support, Customer Care, Customer Service Executive, Customer Care Executive, Telesales, BPO, KPO, Telecaller, Customercare executive, Telemarketing, Tele

0 - 2 years
Posted: 2018-07-12

Industry
Any
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
12th Jul 2018
Job Description
Immediate Opening for Customer support in Bangalore

Work location: Koramangala 4th block, Bangalore

Qualification: 2nd PUC or any degree

Salary: 15000-18000 per month

Experience: 0-2 years

Shift Timings:

For Female: 7am-4Pm, 10am-7Pm, 11Am-8Pm (No cab facility)

For Male: Night shift (No cab but allowance will be provided)

Languages known: English, Kannada, Telugu, Tamil, Hindi & Malayalam(Any 3 is fine)

Job Description:

• Manage Inbound calls & Emails

• Clear documentation on calls

• Manage & solve Merchant/Driver

• Provide merchant with process information

• Identify & escalate merchant/driver issues on priority

• Complete call logs

• Verbal & written communication skills

• Problem analysis & problem solving attitude

• Adaptability

• Come up with innovative ideas to improve process.

• Good listening skills

• Telephone etiquette skills

• Multitasking

Interview date: 17th July 2018

Interested candidates can whatsapp me 7899368306/ can share resume to [HIDDEN TEXT]



About Company

www.ikyaglobal.com


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