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Customer Support Officer :- ONLINE TRADING

Keywords / Skills : Customer Support, Customer Service, Customer Support Executive, Customer Care Executive, Customer Care, Customer Care Officer, B.com, NISM-8, Online Trading, Equity, Commodity, Broking, Trading, Brokerage, Securities

0 - 3 years
Posted: 2019-04-29

Industry
Banking/Financial Services
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
29th Apr 2019
Job Description
Job Title  :-  Customer Support Executive 
Location  :-  Noida  & Mumbai

Purpose of this role

It is a voice profile and the candidate shall be responsible to handle live customer calls related to

financial products.

 Key responsibilities
  • Handling inbound and outbound calls.
  • Client handling, servicing, trade placement and query solving 
  •  Working in predefined Compliance parameters.
  • Retention of clients and Cross selling
  •  Outbound calling for Client Activation & Servicing
  •  Maintain AHT, call abundant ratio and predefined call quality parameters.
  • Completion of assigned task in specified TAT


Job Specification 
  •  Good communication skills (English)
  • Strong customer service and activation & retention skills
  • Fresher can apply - those who want to make there carrier in stock market/ Broking/
  • Capital Market.
  •  Having Market Knowledge (equity, commodity and Capital market) would add an
  • advantage.
  •  Understand basic computer skills of using email, Microsoft office
  • Graduate from recognized university or college 

 CTC Range: up to 2.4LPA
Working Days :- Mon-Fri (8:30-6:30)

Share your cv to [HIDDEN TEXT]
Whatsapp :- 9990485960


About Company

We @VM Recruiters believe that every employee is an asset. Based in[East Delhi] we proudly serve companies in the Delhi NCR(Pan India bases) for Middle & Upper Level positions.
About Recruiter
VM Recruiters
Business Head
Vm Recruiters
I have a Total experience of around 8 years in Recruitment. ...
Skills I hire for Sales, Operations,
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