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Customer Support Officer-Hindi

Keywords / Skills : c++, customer, service, office, skills, ms, voice

0 - 1 years
Posted: 2018-12-04

Job Description
Job Description Role: Customer Service Officer Position Summary Provide world class customer service for a leading client by working exclusively with existing or new customers. Representatives are responsible for ensuring customer satisfaction. Following established procedures and guidelines, and these representatives will address problems and complaints, suggest solutions and drive positive outcomes. Roles and Responsibilities Guide customers with the information they require and provide end to end assistance. Identifying issues and close requirements by working with customers Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and escalating unresolved problems. Fulfill requests by clarifying desired information; completing transactions;forwarding requests. Education & Experience Good Written & Verbal Communication Skills ( English & Hindi) Day Shift / rotational Shifts Any Graduation.(BA,BBA,BTech,BE or any) Computer literate.

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