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Customer Support Executives for Mohali

Keywords / Skills : Customer Support Executive, Customer service executive, Customer support representative, CSE

0 - 3 years
Posted: 2019-03-15

Industry
ITES/BPO
Function
Finance & Accounts
Role
Other Finance & Accounts - Customer Support
Salary
2.80 - 3.00 lacs
Posted On
15th Mar 2019
Job Description
Responsible for : professional and efficient customer service to all the clients involved. Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent
communication and negotiation skills, as well as an ability to work independently. 

KEY RESPONSIBILITIES:
* Monitor accounts to identify outstanding debts

* Investigate historical data for each debt or bill

* Find and contact clients to ask about their overdue payments

* Take actions to encourage timely debt payments

* Process payments and refunds

* Resolve billing and customer credit issues

* Update account status records and collection efforts

* Report on collection activity and accounts receivable status


About Company

HTEQ Solutions is a leading IT & BPO Staffing and software services company.
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