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Customer Support Executive - Voice - International MNC BPO

Keywords / Skills : Voice Process, International BPO, BPO, International Call Center, Voice Support, Inbound, Outbound, Customer Care Executive, Customer Support, Call Center, Technical Support

0 - 5 years
Posted: 2019-05-10

Customer Service/Call Centre/BPO
Customer Service Executive (Voice)
Any graduate
2.00 - 2.50 lacs
Posted On
10th May 2019
Job Description
Desired Candidate Profile: 
  • Candidate should have excellent communication in English
  • Candidate should have good knowledge in customer service and query handling.
  • Candidate should have the educational background of 10+2 +3 in any streams
  • Candidate should be interested to work in customer support voice and semi voice process.
  • Candidate should have good interpersonal skills and presentation skills. 

Job Description:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support. 
Levels of Interview:
  • Group Decision
  • HR Screening
  • OPS Screening
  • Voice and accent test
Interested candidates walkin between 12 to 6 PM on weekdays to the below venue: 
Intelenet Global Services (Teleperformance)

Ground Floor

Ambit IT Park

Ambattur Industrial Estate


Contact: 6379933655 

About Company

About Recruiter
Serco global services
HR Execuetive
Intelenet Global Services Private Limited
Skills I hire for Good communication skill,good comprehensive skills,Good in typing,Good in Aptitude
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