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Customer Support Executive Technical Support Voice Process BPO Call Center --- Sal up to 4 Lk PA

Keywords / Skills : Customer Support, , Technical Support, Customer Support Executive, Customer Care, Tech Support, Tele Calling, Call Center

0 - 3 years
Posted: 2019-02-01

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
BA
BBA
BCA
BCom
BE
BTech
BSc
Stream:
Any
Posted On
1st Feb 2019
Job Ref code
SANGEETA@9900079072
Job Description
Dear Job Seeker,


Post -



Customer Support Executive \ Technical Support Executive \ Banking Support ,

Job Summary : 
Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.

Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting

Sal - Fresher : Up to 13.5 K + inc

Experience : Up to 4 L + inc

Responsibilities and Duties :


The primary responsibility is to attend inbound calls for customer support from the existing customers

Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company

Create reports on the work done and submit it to the team lead/manager

Required Experience, Skills and Qualifications

Any Graduate/Undergraduate

Freshers can apply

Grads or Undergrads with minimum 6 months of bpo Experience

Good communication in English

Benefits :


Extensive training would be provided for the candidates on the process

Good career path to become a team lead/Manager and mentoring for the same would be provided

2 way Cabs provided

Performance incentives


Contact : HR-SANGEETA@9900079072
Email : [HIDDEN TEXT]


About Company

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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