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Customer Support Executive /SENIOR CUSTOMER SUPPORT EXECUTIVE

Keywords / Skills : Customer Support, BPO, Voice Process, Inbound, Customer Care Executive, Call Center

0 - 2 years
Posted: 2019-03-18

Job Description
Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analysing customer needs.Prepares product or service reports by collecting and analysing customer information.Contributes to team effort by accomplishing related results as needed.

About Company

Our company has been providing complete solutions to Organizations HR needs . We have offices in various locations of India since 2015 looking after our clients India operations.Our areas of expertise lie specifically in the SALES, Finance, Accounting , IT , Oil and Gas, FMCG, Luxury Retail, Shipping and Real Estate sectors.We are experienced working with some of the largest Finance , accounting companies both in India and Dubai. Our core competence is Lateral Hiring which we have done successfully across regions.
I understand you would like our support in your immediate recruiting and we would be more than happy to help.
We ensure our clients get the best candidate fit for the position.
Building a long term relationship with you is something 4th Bloc Consultants strongly believes in and we will go to great lengths to ensure this. For your convenience, I have enclosed our company details outlining the services that we offer.


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