Understanding of Indian Financial Markets (Specifically: Equity Markets) Ability to understand Financial Statements Quick Learner and Good Communication Skills experience in Financial Advisory Fluency in English Speaking, Female Candidate only
• Proven work experience as a Recruiting coordinator or recruiter • Excellent communication skills • Ability to prioritize and complete projects within deadline • Solid knowledge of HR policies and best practices • Hands on experience
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases