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Customer Support Executive

Keywords / Skills : customer care, Inbound Process, Voice Process, communication skills, Telecalling

1 - 5 years
Posted: 2019-06-20

Job Description
 1.Handling Voice calls from Customer's.

2.Solving Queries of customers related to Pine Labs's Product could be Tech or semi tech.

3.Registering complaints of customers using ( CRM ) applications.

4.Interacting with different department involved for the complaint resolution

About Company

Founded in 1998, we started by engineering a solution for a large scale, card-based payment and loyalty program in the retail petroleum industry. As our merchants’ needs evolved, we pivoted our business model in a renewed journey since 2012. Thereon, we pioneered the smart, cloud-based, unified point-of-sale (POS) platform. We have redefined the payments technology and fintech space whilst contributing to the creation of a global digital economy. And, this is just the beginning.

Today, we’re working with a maniacal focus on creating a product and services platform that widens access, accelerates commerce and automation for merchants in local markets. With a presence across 3,700 cities and towns across India and Malaysia and other parts of Asia, we are putting our knowledge and expertise in use for serving merchants, both large and small.
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