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Customer Support Executive

Company Name Confidential

Keywords / Skills : Typing Speed 20 WPM or above, Customer handling skills, good communication skills

0 - 2 years
Posted: 2019-04-30

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Non-voice)
Education
Any graduate
Stream:
Any
Posted On
30th Apr 2019
Job Description
  •  Take inbound customer calls to provide support for customers through established methods and procedures, standards and guidelines as outlined. 
  •  Proactively keeps up to date on new procedures. 
  •  Identifies the need to escalate specific issues and follow through where necessary. 
  •  Presents detailed information and responds to questions from Managers, clients, and Customers. 
  •  Works on special projects and assumes additional responsibilities as assigned. 

For any query kindly contact - 9888943483, 9646535309




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