Hi, Greetings from Maventum Tech Solutions Pvt Ltd… EXCELLENT OPPORTUNITY TO WORK WITH CORPORATE !!! Maventum is hiring for 'Customer Service Executive' at Bangalore. Interview Timing- 10 am to 6 pm. Job Summary Job Type : Full Time Job Role : Customer Service / Tech Support Hiring Process : Walk - In, Face to Face Interview Who can apply : Fresher/Experience. Skill: Good communication in English Qualification:10/12/Any Degree. CTC:- 12000 to 25000
Responsibilities 1. Voice process (Inbound & Outbound Process) 2. Receive calls from customers to resolve their issues 3. Communicate with the client via phone to discuss ongoing issues 4. Handling customer queries and solving them effectively.
for further details Call or SMS kirthana 7022157005
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases