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Customer Support Executive

Keywords / Skills : Customer Support, International, Voice Process, Voice Support, International Call Center, Call Center, International BPO, Technical Support, Customer Care Executive, Web chat

1 - 5 years
Posted: 2019-11-15

Industry
ITES/BPO
Telecom
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Non-voice)
Other Customer Service/ Call Center
Salary
1.50 - 4.50 lacs
Posted On
15th Nov 2019
Job Description
Job Opportunity with Vodafone | Customer Support | Bangalore

Top Skills Required:

Excellent Communication Skills.

Non Voice or Voice or Semi voice process experience.

International Experience would be an added advantage.

Please find below Job Description.

Responsible for providing service support to Internationally based Service Managers for fixed, mobility & IoT services for Large Enterprise Customers.

Administer regional WIP opportunities in order to deliver the best possible service experience for customers.

Manage billing queries and issue resolution to ensure clean bills for nominated customers.

Support Delivery escalations and assist Service and Account teams on the delivery process for nominated customers.

Compile fixed inventories and manage updates for a defined set of customers.

Email and chat support

Telecom skills added advantage

UK Process

Versant Test Demo link….

https://www.versanttests.com/viewdemo

Client Company: Vodafone (Bangalore) https://www.vodafone.in/

Position: Customer Support

Job Location: Bangalore (Marathahalli)

Job Type: Contract to Hire

Please revert or call immediately on +91 9987074010

Thank you

Deepteesh Depabh Singh

Magna Infotech

HR Recruitment Sr Consultant

About Company

Payroll Company: Magna Infotech (Division of Quess Corp) http://quesscorp.com/
Company Snapshot
Largest Technology Staff augmentation & Solutions company in India
*Powered by over 10,000+ Associates; 500+ Recruiters servicing over 300+ Clients every day
*Only staffing company with industry focused verticals : Automotive & Engineering, BFSI, FMCG & Retail, Healthcare, Products, Services & Consulting and Telecom
*Offering the entire spectrum of services across business models in the Professional Staffing space for the last 2 decades
*Regarded as the Most Compliant Partner by our customers (250+ client audits on a yearly basis)
*Magna is a division of Quess Corp Limited, India’s Leading Business Services Provider. For more details login to www.quesscorp.com
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