Customer Support Executive

Job Summary

Ikya Human Capital Solutions Private Limited
Bengaluru / Bangalore
Years of Experience
0 - 3 years
Customer Service/Call Centre/BPO
Posted On
3rd Oct 2019
Customer Support Executive,cse,Voice Process,International Voice Process

Job Description:

Dear Candidate,

Openings for Customer support (Voice Process)
  • Excellent Communication in English and Hindi is mandatory
  • Freshers can apply
  • Only Graduates
  • Day shift
  • work location: Bellandur
  • candidates having international voice experience salary can go up to 40K
  • Exp: 0-3 yrs

Contact HR praveen reddy@ 7892830896

Job responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

if interested kindly reach out to HR Meena @ 7204041598


About IKYA:

IKYA is the fastest growing Human Resource Management Solutions provider in India. A leader in the contract staffing market, IKYA enables organisations to effectively manage their workforce requirements by delivering cutting edge professional staffing solutions. From assessing the performance of prospect employees before permanent employment and recruitment process outsourcing to reducing fixed overhead costs for organizations, IKYA’s differentiators are many. The brand caters to a range of Industry sectors like FMCG, Consumer Durables, Retail, Healthcare, BFSI, Logistics, Food and Hospitality and more.

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