Keywords / Skills : call centre, call center, bpo, customer support executive, customer service executive, call center bpo, customer care executive, customer care officer, back office, non voice, bpo non voice
Appear for TOP 10 MNC BPO's voice process. Telecom / Banking / Healthcare / Insurance bpo's.
One day interview process...carry all the documents to collect the offer letter on the same day, appear for multiple companies. Contact : HR Priya @ 9900037877 Email : [HIDDEN TEXT]
Designation : Customer Support officer.
Process : Banking Process , Sales Process , AR Process , / Medical Billing Process, help desk , insurance.
Customer Support Executive \ Technical Support Executive \ Banking Support ,
Job Summary :
Customer Support - International Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.
Responsibilities and Duties
_ Banking Support | Customer Care Executive | Voice process | BPO MNC's _ Required Experience, Skills and Qualifications
Banking Support/ Customer Support / Voice Process /
Educational qualification:- Any Graduate
Benefits : Shift:-Day & Rotational Shifts are available Process:- Inbound Salary :- 15000 to 30000 + cab + incentive Experience:- Fresher / Experience ( anyone can apply ) Cab:-both side / 5 Days Working 2 Days off Incentives:- unlimited ( depend on performance )
Please carry 2 copies of resume all the educational documents photo copies and Aadhar card. *************PLEASE DO REFER YOUR FRIENDS************* Regards Priya (9900037877)
Desired Candidate Profile
Desired Candidate Profile
*Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work. * Flexible with rotational shifts. Contact : HR Priya @ 9900037877 Email : [HIDDEN TEXT]
Black and White Business Solutions Pvt Ltd Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry"s leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries. Contact : HR Priya @ 9900037877 Email : [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases