Dear Candidate, An opportunity to work with 7.ai for International non voice Process. Company Profile:7 is a global technology solutions company with over 15,000 professionals across 8 delivery centres in four different continents.We believe in providing bright future and a career path to the new comers.
Transport:Free transportation with door to door pick up and drop facility round the clock. Eligibility Criteria: Minimum qualification:Candidate should have completed 12th or 3 years of diploma. BE /Btech and Graduates from any stream are eligible to apply & experienced can apply Salary Range-Non Voice process: upto 19000(Based on Educational qualification & Prior work experience) Interview Time:9am to 2pm Email to : [HIDDEN TEXT] Contact Person: Nithiya(8296515868)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases