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Customer Support Executive -15k

Keywords / Skills : Customer Support Executive , Customer service executive, Customercare executive, Customer support representative, Customer service representative, Call Center, Voice Process, International Call Center, Domestic Bpo, Inbound, Customer Care, Outbound, BPO, Telecall

0 - 1 years
Posted: 2019-07-13

Job Description
Job Summary

Dear Candidate,

Walk in Interview for Fresher’s & Experience

Designation – Business Executive

Job Location – Hyderabad

Job Description

We are looking for a Business Executive to join one of our clients. The primary role of the applicant will be to handle customer complaints, process orders, and provide information about an organization’s products and services.

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Responsibilities and Duties

Manage and asses the Customer calls in a timely manner for various reasons like answer inquiries, resolve complaints, requests and provide information.

Identifying and assessing customers’ needs to achieve satisfaction.

Primary focus is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of all conversations in a database in a comprehensible way.

Qualifications and Skills

Applicant should be fluent in English & Hindi/Telugu

Relevant experience in customer service would be an added advantage.

Very good spoken English & Good Attitude

Only Graduates can apply for the job.

Benefits

Salary: 1.8 to 2.5 LPA

Shift – Day Shift with 6 days working

Job location: Hyderabad

Candidates who can apply for this role: Graduates, Call center, Voice process, Customer service, Customer care, Customer executive, Customer support, BPO, CSR, CRO, CSE, CSA, Chat and International Voice. Tele calling.

About Company

V HIRE U Placements is one of the leading and innovative recruitment management firm and online job portal operating from Hyderabad. We, at V HIRE U Placements strongly believe in motivating and guiding the youth of India so they can contribute towards making India a better nation. We aim to achieve this objective by reaching the youth in time and presenting the best career opportunities to them.
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