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Customer Support Associate

Keywords / Skills : Sales Executives, Sales, Direct sales, Associate, BPO Executive, CallCEntre, Fresher BPO

1 - 2 years
Posted: 2019-01-09

Nationality
India
Industry
ITES/BPO
Telecom
Consultancy
Function
Customer Service/Call Centre/BPO
Sales/Business Development
Role
Technical Support Executive ( voice)
Salary
2.20 - 3.30 lacs
Posted On
9th Jan 2019
Job Description
We have immediate opening for Axis Bank - Out bound Voice Pocess.

Job role: Associate
Position: Customer Support - Voice
Compensation: Varies, As per previous Experience
Shift: Day Shift with Fixed Sunday Off.
Job Type: Permanent
Qualification: Graduation is a Must.

Job Profile
Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests.Using their knowledge of products or services as well as great customer service skills, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.

Roles and Responsibilities
Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Skills : -

* Good Communication in English
* Analytical skills
* Basic Telephone Etiquettes.
* MS Office.
* Basic Computer Knowledge.
* Language:English/Hindi.

Interview Mode: F2F & Telephonic.

Documents to Carry: Updated Resume,Full Size Aadhaar Card & Passport Size Photo.

Salary: ₹15,000.00 to ₹30,000.00 /month.

Contact Person For Interview yamini
Please mention " HR Smita" on the top of the resume. You can also refer your friends.
Venue Details - 3rd Floor Above Morning Star Travles , Adjacent to Airtel 4G Showroom Building Service Road, Outer Ring Rd, Marathahalli, Bengaluru, Karnataka 560037

Regards
Smita S
Talent Acquisition Executive
9148301617


About Company

Corporate Ladders is a Talent Solutions company founded in the year 2009 and managed by the team of likeminded professionals from diversified backgrounds like IT, Banking and Financial services, FMCG, Retail, Entertainment and others. Team has been involved in training over the past 15 years.


We have passion for training and trained many professionals over the years who are successful.


Therefore we focus our energies in helping individuals and organisations Talent, in the areas of Talent development & Acquisition


We aim to facilitate organisations in the complex task of developing and maintaining competitive advantage, ensuring growth and survival in today's world, through the design and delivery of the highest standards of professional Training and Consultancy
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