Interface with customers via live chat or emails for the purpose of actively resolve customer problem or selling products and services.
Roles & Responsibilities:
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
UG/Any Graduate Fresher or Experience ( BE/BTech with 6 months of international calling experience are eligible).
Excellent written & spoken communication skills.
Keyboard skill for 30 wpm.
Flexible with 24/7 Environment.
Salary slab 13k-30k Take home (As per the relevant experience) & attractive Incentives amount.
Perks of being at Convergys:
*Two way A/C cabs. (Convergys was awarded for best in industry transport service).
*Medical insurance worth 1 lakhs.
*Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
*Education Assistance plan - Annual entitlement of up to INR 24,000.
*Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
If above mentioned job suits you then you can come directly for the Interview with below mentioned documents:
*Passport size photograph
Walk In to Convergys below Address- Mention "Sushmita Pandey" on the top of your resume.
Address: Convergys Recruitment Center, Unitech Cyber Park, Ground Floor, Tower-A , Sector 39, Near Huda City Metro Station Gurgaon - 122002, Haryana, India.
Must Call Sushmita Pandey - 7838819348 once you reach venue.
Interview Dates: 4th Jan-9th Jan 2019
Time: 1.00 pm to 4.00 pm
Date of Joining: - Immediate.
Connect Sushmita Pandey on +91 7838819348 or Email:- [HIDDEN TEXT] for further information or to enquire about more openings!!!!
Talent Acquisition Coordinator
Human Resources Group [Talent Acquisition]
Unitech Cyber Park | Gurugram 122001
M: +91 7838819348
E: [HIDDEN TEXT]