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Customer Success Manager

Keywords / Skills : Customer Care Manager, Customer Care Officer, Team Handling, Team Manager, Senior Manager, Lead A Team

3 - 8 years
Posted: 2019-09-21

Nationality
India
Industry
Wellness/Fitness/Sports
Internet/E-commerce
Function
Customer Service/Call Centre/BPO
Role
Team Leader
Other Customer Service/ Call Center - customer success manager
Education
Other
Stream:
• Other
• Other
• Other
• Other
Salary
2.40 - 4.30 lacs
Posted On
21st Sep 2019
Job Description

Designation- Customer Success Manager
Industry - Welness&fitness,sports ,E-commerce
Experience - Minimum 3 years
Salary - 20k-40k
Location - Kalina, Mumbai
Working Days- Monday to Saturday
Working Time - 10am-6pm

Establish Customer Support Practices

• Provide Technical and Product Support

• Supervise Employees

• Delivering and communicating ROI for our clients, throughout the customer life-cycle

• Being the trusted partner for the customer on use-case and product functionality

• Quarterbacking experiences by various cross-functional teams , on behalf of the customer



About Company

RAFA International is a trusted name in global market and we work as a partner with our clients in solving the hardest problems challenging their business needs and the world.

The solutions we develop in partnership with our clients transform not just companies but also entire industries and even segments of society.

At the core of our business and our organization is close collaboration—among our employees at all levels and with our clients. Working together, our people continually challenge themselves and their colleagues to develop and implement innovative new approaches.

We at RAFA International are not in boundaries and we are exploring our self in diversified business activities not limited in Head Hunting, Recruitment Services, Executive Search, Human Resource Outsourcing, Employment Verification, Business Consulting, Web Designing and Development, Mobile App Development, Digital Marketing Services, Training and Certifications, Information Technology, Health Care, Hospitality, and Engineering Support Services but many other sectors as well.
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