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Customer Success Analyst- Corrugated Packaging

Keywords / Skills : Epicor, Customer Service, technical support, Order Management, SAP, business process, Oracle, customer support, International BPO

3 - 7 years
Posted: 2019-11-29

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Software Engineer/ Programmer
Posted On
29th Nov 2019
Job Ref code
281119010126
Job Description
Hello,

Greetings from Black and White Business Solutions !!!

One of Our reputed product based client is currently hiring for the role of a Customer Success Analyst - Corrugated Packaging for its Bengaluru Location.

Brief JD below:

  • Extensive market-specific domain expertise and experience, either as a customer or a vendor in the Corrugated space.

  • Customer Service or Support Experience - minimum 2 yrs in IT/ ITES

  • Experience in troubleshooting and/or web application

  • Experience working with other ERP providers like SAP ,Oracle, EPICOR, DynamiX

  • Confidence in talking direct to client contacts at all levels

  • Should possess keen attention to details and analytical skills.

  • Excellent organizational and interpersonal skills

  • Willingness to learn

  • A self- starter - ability to work with minimal guidance in a fast-paced environment

  • General computing skills, including email and internet-based navigation

  • Must be fluent (verbal and written) in English.

  • Additional Language skills of Spanish and/ or French and/ or German would be preferential.

  • Willing to work in shifts (24/5).

Note:

  • Relevant experience in one of the following disciplines:OperationsMgmt, ERP/MIS administration,Corrugated workflow, Corrugatedmanufacturing experience,Order management, procurement, Business Process Management.

Interview Mode: Telephonic >Webex>F2F.
Work Location: Whitefield, Bengaluru.

If the above criteria matches your skillset, please revert back to me at [HIDDEN TEXT] with the below mentioned details.
1.Total years of Experience:
2.Current CTC:
3.Expected CTC:
4.Notice Period:

Regards,



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