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customer service representative

Keywords / Skills : Customer Service, Customer Service Executive, Banking Process

0 - 3 years
Posted: 2019-08-20

Job Description

Dear Candidate,
Greetings from ikya

Openings for Banking Process 

Role: Customer Service Representative 

Working days: 4 days working 3 days off 

shift: Day shift 

2 way cab facility 

Location: Whitefield 
Freshers can apply

Salary: As per the company standards 

The Job Role and Responsibilities 

The primary responsibilities of a Customer Service Executive would be :

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

If interested kindly call HR Meena @ 7204041598 to schedule your interview 

About Company

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