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Customer Service Non Voice Web Chat Process For E commerce in Bpo And KPO

Keywords / Skills : BPO, Kpo, E commerce, Web chat, Non Voice, Customer service, Customer Support, International process, Back Office, Excellent communication skill

0 - 5 years
Posted: 2019-04-03

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Non-voice)
Education
12th Class (XII)
Stream:
Any
Salary
2.30 - 3.70 lacs
Posted On
3rd Apr 2019
Job Description
Hello,

Greetings..!!!!

We are having urgent openings for below mentioned profile for MNC company.
Job Title: Customer Care Representative (Voice and Email)

Job Description:

Blended process (Voice & E-mail)

Make calls to customers to resolve their issues

Reply emails of customers and address their concerns

Communicate with the client via email and phone to discuss ongoing issues

Competency Requirements:

Excellent communication skills in English (both verbal and written)

Basic knowledge of computers and Internet

Willingness to work in Rotational Shift (24/ 7)

Working days: 5 days a week - Weekly off: 2 days )

You can contact below for free registration:

Minakshi
7046603747


About Company

Reckon solution is recruitment firm..we are not taking any charges from candidates...
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