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Customer Service Manager

Keywords / Skills : "Team Handling", Sales, Team Leader, "Direct Marketing", Insurance, Direct sales, Marketing

4 - 6 years
Posted: 2019-02-13

Industry
Banking/ Financial Services
Function
Sales/ Business Development
Role
Regional Sales Manager
Education
Any graduate
Posted On
13th Feb 2019
Job Description
SPARC is a new initiative aimed at leveraging service touch points with existing customers to generate new sales. We currently have a service-to-sales (S2S) model in place for walk-in customers at our branches. However, there are many other instances and touch points, where we interact with our customers, which are not leveraged for generating sales – such as financial payouts, service request, premium reminder calling etc. Total volume of such touch points is ~3-4 lacs per month hence there is enough revenue potential in these touch points due to which SPARC has been conceived

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