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CUSTOMER SERVICE / INTERNATIONAL BPO / VOICE PROCESS / CALL CENTER / FRESHER / CUSTOMER SUPPORT

Keywords / Skills : CUSTOMER SERVICE, Customer Support, Customer Care, BPO, voice process, voice support, international bpo

0 - 3 years
Posted: 2019-02-08

Nationality
India
Industry
Dotcom/Internet/E-commerce
Any
Function
Customer Service/ Call Centre/ BPO
Marketing & Communications
Role
Customer Service Executive (Voice)
Technical Support Executive ( voice)
Fresher
Education
Any graduate
Salary
4.00 - 7.10 lacs
Posted On
8th Feb 2019
Job Description
Responsibilities

• Communicate directly with our US customers to ensure their experience is completely positive via

email & phone.

• Connect with each customer to create a memorable and personalized experience.

• Think critically to solve all customer pain points in the shopping process.

• Connect with vendors & shipping carriers for all customer related issues.

About Company

123Stores, Inc., based out of New York, USA, is a multi channel retailer with a strong technology backbone. We combine supply chain logistics with real time customer data to create a compelling shopping advantage. The Company is ranked #223 in the Internet Retailer 2017 Top 500 Guide and is ranked #1641 in the Inc. 5000 list of fastest growing private companies.

123Stores ECommerce Pvt. Ltd. is a wholly owned subsidiary of the New York based $200 Million online retailer, serving as an in-house, offshore Operations & Development Center. For more information about our parent company, please visit www.123stores.com
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