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Customer Service Customer Support Tele Calling

Keywords / Skills : graduatte undergraduate, Fresher BPO, Fresher Trainee

0 - 2 years
Posted: 2019-01-30

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Fresher
Education
Any graduate
Posted On
30th Jan 2019
Job Description
The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide

Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate with delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.

=============GREETINGS FROM "HINDUJA GROUP"================

On Spot Job Offers..!!!

Dear Candidate,

• HGS is hiring for its BPO armin Noida for Customer relation officer profile for Inbound Customer Service program- If you are a graduate in any stream

Job Description:

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

• Follow up to ensure that appropriate actions were taken on customers' requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Willingness to work in Rotational Shifts (24x7)

Desired Profile:-

Customer Service Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.

The major skills and competencies required for this role:

Good communications skills

• Ability to listen and active problem solving skills

• Good interpersonal skills

• Ability to handle pressure

• Basic Computer knowledge

• Any Graduate

If you are a Fresher’s/ Experienced work with us

contact Person:

Kanika 9818019221

Age Limit: 18 Years – 30 Years

Walk in timings: 11:00 am to 3:00 pm

Salary: 16k in hand to 17.5K in hand + Incentives (0-3000) + PF + Medical benefits

Transport facility available for Odd hours (between 8 PM till 6 AM), for day time shuttle facility (Pick and drop) for nearest metro station as Noida city center and Vaishali.

Note: Below mentioned documents are MUST to obtain offer letter from us, please do carry at the time of Interview.

• 6 Passport photographs with white background.

• Photo ID proof. (Passport/ Pan Card/ Voter’s ID/ Driving License/ Learner’s License or any government ID)

• Address Proof

• 10th, 12th& Highest Qualification Mark Sheets, Highest Qualification Degree or Provisional Degree Certificate.

• rd.

• All employment service/experience letters.

VENUE:-

Spark consultancy

A-27K,(Basement),sector-16 NOIDA-201301

Near sec-16 metro station

Near sec-16 bus depot



About Company

we are hiring for e excel, HCL, HGS, amazon, wipro, franciscon
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