We are looking for ambitious and energetic Customer Relation Executive to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities & Requirements:
• listen to customer requirements and present appropriately to make a sale
• maintain and develop relationships with existing customers in person and via telephone calls and emails
• cold call to arrange meetings with potential customers to prospect for new business
• respond to incoming email and phone enquiries
• act as a contact between a company and its existing and potential markets
• negotiate the terms of an agreement and close sales
• gather market and customer information
• challenge any objections with a view to getting the customer to buy
• advise on forthcoming product developments and discuss special promotions
• create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
• check the quantities of goods on display and in stock
make accurate, rapid cost calculations and providing customers with quotations