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Customer care / support executive

Keywords / Skills : Corporate Communication, Typing Speed, computer knowledge, Fluent English

0 - 1 years
Posted: 2019-01-22

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
22nd Jan 2019
Job Description
JOB DESCRIPTION: 

• Handle queries and complaints of the Amazon related to products 
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers

KEY SKILLS:

A "Customer Service Representative" must have
• Excellent verbal, written and listening skills
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Good knowledge of computers
• Ability to Write/type messages to ensure professional tone 






About Company

Shakapuramu Technologies has been in the service of fulfilling all
intangible needs of composing and staffing solutions to companies at
different levels.
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